🛡️ Responsible Gambling

Play safely and enjoyably with mdl7

Q: What should I do if someone under 21 is using mdl7?

Contact us immediately at support@mdl7.app or reach out via 24/7 Live Chat. We will review the account and close it if necessary. mdl7 strictly enforces the 21+ policy.

Gambling should be entertainment, nothing more. mdl7 puts players' wellbeing and financial safety first, and strictly follows self-imposed limits, time-out options, and the 21+ policy.

What does responsible gambling mean?

Gambling is an enjoyable form of entertainment. But it is important to always remember that it carries the risk of financial loss. Responsible gambling means the practice of only wagering amounts that you can control — within your budget, your time, and your emotions.

At mdl7, we care about the wellbeing of all our players. That is why we clearly explain here how to set your own limits, take a break from gambling, and get help. For anyone experiencing gambling-related problems, mdl7's 24/7 support service is always available.

By using the limits and tools we provide, you can keep gambling at a fun level. We believe that knowing when to stay in control is the mark of a smart player.

The protection tools we offer

Session time limit

You can set how long you play per day or per week in advance. When the time is up, we will notify you.

Deposit limit

You can set your own maximum deposit amount per day, per week, or per month. It takes effect immediately.

Short-term time-out

Choose a break period from 24 hours to 30 days to temporarily suspend your account. Use this when you feel you need a break.

Self-exclusion

You can close your account through self-exclusion for an extended period. It cannot be reopened until that period is over — this tool is for those who have made a firm decision.

Gambling history review

You can view your game history, deposit and withdrawal records, and win/loss summary. Use this history to examine your own patterns.

24/7 support

If you have any questions or need help with responsible gambling, mdl7's customer support team is ready to assist you in Myanmar language 24/7.

21+ Age restriction

21+ only

You must be 21 or older to play on the mdl7 platform. This policy is in line with the responsible gaming guidelines applied across Myanmar.

You must provide your correct age when registering an account
If you are found to be under 21, your account will be closed immediately
Parents and guardians — please set appropriate restrictions on your computers and phones to prevent children from accessing this site
If you suspect a child may be playing, contact us immediately at [email protected]

Warning signs of problem gambling

Gambling can cross the line from entertainment into a problem. If any of the signs below apply to you, stop and seek help right away

Chasing losses

If you keep gambling more to try to win back what you have lost, that is a serious warning sign.

Unable to stop

If you find it hard to control when to stop gambling, that is a strong warning sign.

Gambling beyond your means

Take note if you are using household money, loans, or emergency funds for gambling.

Hiding your gambling

If you are concealing your gambling from family or friends, that may be a sign of a problem.

Anxiety after gambling

If you consistently finish a session feeling no satisfaction — only worry about losses — it is time to step away.

When it affects daily life

If gambling is causing problems at work, in relationships, or with your health, that is a clear warning sign.

How to use the responsible gaming tools

Step 1 — Log in

Step 2 — Choose a tool

Under the "Responsible Gaming" menu you can set a deposit limit, a time limit, or self-exclusion.

Step 3 — Set your limit

Enter the amount or period you decide on and confirm. The limit takes effect immediately.

Step 4 — Ask for help

If you cannot stop, contact mdl7's 24/7 Live Chat right away — we are here to help in Burmese.

Two rules for healthy gambling

Do these

See gambling as entertainment, not a way to make money. Only play with amounts you can afford to lose, set a budget in advance, take regular breaks, and stop when it stops being fun.

Avoid these

Avoid gambling when you are upset, intoxicated, or under stress. Do not gamble with borrowed money, and do not chase losses by increasing your bets.

How to get help

If gambling is causing problems, reach out to us — you have the right to stop at any time.

Live Chat

Contact mdl7's 24/7 Live Chat directly to request self-exclusion or to set a deposit limit. Support is available in Burmese.

Email

If you prefer to write to us, send a message to [email protected]. Responsible gaming requests are handled as a priority.

Responsible gaming FAQ

Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this delay is there to protect you. A self-exclusion period cannot be ended early under any circumstances.

Self-exclusion means voluntarily closing your mdl7 account for a set period. You can choose from 30 days or longer. During that time, you cannot play, deposit, or open a new account. This tool is for those who want to make a firm commitment.

If you are losing more than you can afford, cannot stop, hiding your gambling from family, or feeling worried and down after gambling — these are warning signs of a gambling problem. If you are unsure, contact the mdl7 support team.

Contact us immediately at [email protected] or reach out via 24/7 Live Chat. We will review the account and close it if necessary. mdl7 strictly enforces the 21+ policy.

A deposit limit only affects deposits — it does not restrict withdrawals. So you can still withdraw your funds while a deposit limit is active. If you have set up self-exclusion, withdrawals will be available after the period ends. Contact Live Chat for details.

Time-Out is a temporary break lasting from 24 hours to 30 days. Your account reopens automatically when the period ends. Self-Exclusion is longer and can only be lifted once the period you chose has fully ended — it cannot be changed in between. Choose Self-Exclusion if you need a stronger commitment.

Play where you can keep your health and finances in check

Gambling on mdl7 is entertainment, not stress — play responsibly with our protective tools.